Coast Spas are one of only a handful of Spa
Manufacturers to achieve ISO Standard Status.
Manufacturers to achieve ISO Standard Status.
About ISO
ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards. ISO is a network of the national standards institutes of 159 countries, one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.
ISO is a non‐governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national
partnerships of industry associations. Therefore, ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society (www.iso.org).
About Coast Spas Quality Management System Program
Coast are proud to be ISO certified since December 2000, one of only a handful of manufacturers in the hot tub/spas industry globally to hold the new prestigious ISO 9001:2008 Quality Management System certification recognizing the most stringent quality assurance requirements.
Coast Spas ISO 9001:2008 certificate is the most comprehensive quality management standard covering all main processes within a company, ranging from research, design and development, manufacturing to delivery and shipping, ensuring that these processes are not only conducted under controlled conditions, but are also subject to continuous
improvement.
Following the guidelines of the ISO 9001:2008 program, Coast have demonstrated their ability to consistently provide products and services that meet customer and applicable requirements, placing customer satisfaction as a key component of those requirements.
Coast Spas is committed to providing customers with on‐time delivery of defect‐free hot tubs. Coast Spas is further committed to a company‐wide program for continuous improvement
targeted to excellence. Quality shall, in every case, take precedent over quantity.
Coast Spas truly are, Built to Last®.
